Here at SGT KNOTS we offer a 30 day return policy.
You must get an RMA before sending any items back to SGT KNOTS.
Please submit your return here: http://sgtknots.myreturnscenter.com/
All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition.
Return Policy Summary:
➢ You must get an RMA before sending items back. Click here to get an RMA.
➢ You have 30 days from reception of the product to return it.
➢ Any damages or signs of usage of the product will void this return policy and items will be charged in full.
➢ We undertake to then exchange or reimburse you the price of all the products, excluding
shipping costs (both ways).
➢ You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).